Technical teams are working on the slowness we are experiencing in the HIE. The slowness also impacts our ability to work through items and slows our processes down as well. Our main concern is to provider our Participants appropriate, timely access for patient care. Addressing the slowness is our main priority and categorized as critical. We appreciate your understanding while we are working through these issues.
Other know issues that the teams are working on are Referrals, Dictation Edits, Patient Search improvements. We appreciate your feedback as well as your patience.
Please continue to contact our support: 831-600-3769.