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For Patients

Your Information. Your Rights. Our Responsibilities.

Real-time patient information for providers

Committed to Protecting Your Privacy

SCHIO maintains various policies and procedures on how SCHIO Participants may use the data within the SCHIO.  These policies and procedures are reviewed and approved by the SCHIO Board of Directors.  Health information provided by Participants may be used as necessary to perform services by healthcare clinicians , health plans and others participating with SCHIO as permitted by federal and state laws and regulations.

Protecting Your Health Information

Securing Your Health Information

We use advanced technology with sophisticated security.  Only authorized healthcare professionals with a secure login can access your health information.  Your health information isn't just on the internet.  Your health information is encrypted when transmitted to your health care clinicians.  We implement role-based access technology to ensure that only clinicians involved in delivering care can access your information.  We monitor access to your health information and keep a log of every time anyone accesses your health record.  Under federal law, you have the right to receive a list of instances where your health information was access and for what purpose.

With SCHIO your information is safer electronically than traditional paper records.  No more faxing or mailing health information and your clinicians can access your records when needed, at the point of care even in the event of an emergency.

Measures that SCHIO takes to ensure the safety of your data

  • Access Control - limit access to patient information to authorized individuals

  • Data Encryption - patient health information can't be read or understood except by those using a system that can decrypt it with a key

  • Audit Trail - event logs of who has accessed a particular patient's information

  • Notification of a breach - requirement by federal law that providers, hospitals, and other care professionals notify a patient of a breach of his or her health information.

Privacy Notice

Health Insurance Portability and Accountability Act (HIPAA)

Congress enacted the HIPAA Privacy Rule to ensure patients have the rights over their own health information, no matter what form it is in.  The government also created the HIPAA Security Rule to require specific protections to safeguard patients' electronic health information.  Know your rights.

For more information, click here.

Business Associates

There are some services provided in our organization through contracts with business associates.  When services are provided by contracted business associates, we may disclose the appropriate portions of your health information to them so they can perform the job we have asked them to do. However, our business associates are also required by law to safeguard your information.

Patient Rights

SCHIO is an Opt-Out model.  This means that your health information can be shared electronically with Participants for the purposes of healthcare operations.  It is important for patients to understand the following:

  • The right to opt-out of having their individually identified information securely shared through the HIO;

  • The right to change their mind regarding an opt-out decision; 

  • The right to ask for a copy of their health information;

  • The right to request a list of inidividuals who have viewed their information through the HIO for a period of 3 years before the patient's request; and 

  • The right to be notified of a breach at the HIO that affects the patient's individually identifiable health information.

Our Responsibilities:

We are required by law to maintain the privacy and security of your protected health information.

We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

We must follow the duties and privacy practices described in this notice and give you a copy of it.

We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information, click here.

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