SCHIO System Updates

June 18, 2018

Santa Cruz HIE will be completing an upgrade tonight and the system will experience some down time as a result.


     Downtime starting on Monday, June 18 @ 6:00 PM PT

     Downtime ending on Monday, June 18 @ 11:00 PM PT...

August 25, 2017

Santa Cruz HIE is operational – please contact support if you are experiencing any issues, (831) 600-3769

Santa Cruz HIE is down, we are currently working on getting connections re-established.

Thank you for your patience, we will provide an update shortly.

August 24, 2017

Update 10:00am:  Slowness issue has been resolved, please notify the support desk if you experience issues.

Update 9:30am:  We have identified the slowness issue and expect to have the resolution in place by 11:00am.

We are experiencing slowness again around 9:00am.  Tec...

August 23, 2017

Technical teams are working on the slowness we are experiencing in the HIE.   The slowness also impacts our ability to work through items and slows our processes down as well.  Our main concern is to provider our Participants appropriate, timely access for patient care...

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